Customer Service

Placing an Order

By placing an order with us you will be deemed to have read, understood and agreed to our Terms and Conditions.

Prices are displayed in Sterling (£) and are inclusive of vat. Prices displayed do not include delivery costs (see delivery policy below).

Most major Credit and Debit Cards may be used to make payment. The customer will be asked to submit your card number and expiry date. Once your card is approved diytimberpacks.com will send the customer an order confirmation e-mail.

Orders placed will not be binding until accepted and confirmed by diytimberpacks.com by electronic mail and only when a charge has been made against the customers card. The company reserves the right to decline any order.

Prices and availability of goods are subject to change without notice.